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Emergency Medical Service

Our process starts with your vision

Our process begins with a free phone consultation. If we believe we can help, we will then usually arrange for a site visit. Our visit brings both of our principal consultants to your facility for 2-4 days and will be billed at an agreed-upon fixed cost. Our goal during this initial site visit is to understand your needs and priorities; identify current successes, opportunities, and challenges; and obtain data to support the mission. We will then provide you with an actionable plan for success and recommendations for the next steps of our relationship if you desire to proceed with implementation.

Of course, no solution is one-size-fits-all. We offer customized consulting services and encourage you to contact us to discuss how we can help.





Our Process: Assessment

Our first visit includes time spent with leadership to identify needs and priorities, as well as time on the unit or at bases to further determine the scope of work. This on-site analysis includes close observation of processes and people work, interviews with staff and stakeholders, and collection of data for further analysis. Our consultants strongly believe that success starts with a thorough understanding of the challenges faced.

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